Your order will be dispatched within 1-2 business days.
At Ecoright, we take immense pride in our products. Every item is diligently crafted to meet the highest quality and sustainability standards. However, we understand that there may be times when you are not completely satisfied. Rest assured; we're here to help.
If you wish to initiate a return, please get in touch with us within 7 days of receiving your product. You can reach us at help@ecoright.com or log into your account. There is a nominal return charge of Rs. 129 in case you want to exchange or return the product. In the unfortunate event that the product you received is damaged or incorrect, we will either replace the product or issue a full refund at no additional cost to you. We request you to let us know within 48 hours of receiving the product.
Please note that clearance sale items or products purchased during limited-time discounts are not eligible for returns or exchanges. Additionally, we can only accept returns if the product is in its original condition.
For more detailed information, please refer to our comprehensive Return & Exchange Policy.
Your support helps us maintain a sustainable and fair business. Should you have any other questions or need further assistance, our customer service team is eager to assist you.